Suncoast Community Management

FAQ

Frequently Asked Questions
  • What is your pet policy? We encourage healthy and responsible pet interactions for all residents, and we strive to create a community that welcomes everyone and ensures a pet-responsible environment. We allow pets under 25lbs. The pet fee is $25
  • What items are not allowed in the park? No firepits or pools allowed.
  • What type of park is this? This is an all ages park.
  • Can I put a shed on my lot? Yes, you need to get permission from the management and it can not be any larger than a 10 by 10.
  • Who needs a background check? Any adult living in your home needs a background check. The cost is $50 per adult.
  • Where do I go to fill out a background check? https://suncm.twa.rentmanager.com/applynow
  • I am a resident, how to I check my balance and pay my rent and water? https://suncm.twa.rentmanager.com/
  • Where do I go to get instructions  on how to set up my account?  Just click here
  • How do I call or text someone in the office? The phone number is (863)399-0122
  • What do I do if I lost my mailbox key? You need to fill out a maintenance request form. You will be billed $10.00 for lock change fee.
  • I am a renter and I have a maintenance issue what do I do? You need to fill out a maintenance request form.
  • I am an owner of a manufactured home, I want to sell it, do you help with that? Yes, there is a $500 fee for homes under $4,000 and $1000 fee for homes over $4,001. We would advertise your home, sell it, and transfer title.
  • What are the parking rules of the park? You have 1 parking space per home. If you have guests, they will need to park in the front across from the dumpster. No parking in the street nor on the grass. We have a towing company and vehicles park illegally will be towed at your expense.
  • Can I leave trash by my door or let it pile up until I am ready to bring to the dumpster? No, you will be given a notice if you leave trash around your home for any reason.
  • What if I need to break my lease? Sometimes life happens and you have no choice but to move out of your rental before your lease has come to an end. Notify your landlord as soon as you are certain that you must break your lease. Ask them if they can provide you with advertising photos and a description of your unit. While you are still occupying the unit, advertise it on Facebook, Craigslist and the other sites and try to find someone that may be interested in taking over your lease. If someone is interested, have them fill out an application on our website and get approved to take over your lease.
  • The landlord will hold the security deposit until the end of the tenancy. The security deposit remains the tenant’s money.  This security deposit may be used by the landlord after the tenancy has ended to repair damage to the residence and for the actual costs of unpaid rent, cost of storing and disposing of unclaimed property, or other charges owed to the landlord agreed to in the lease.  The security deposit less any applicable charges will only be returned within 30 days if the lease terms are fulfilled entirely. Make sure to give a proper 30 day written notice when terminating your lease and also to provide a forwarding address for the return of your deposit. The largest factors for the landlord withholding portions of the deposit are improper notice, damages, and cleaning.
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